Adopting managed services is intended to be an efficient way to stay up-to-date on technology, have access to skills and address issues related to cost, quality of service and risk.A managed services provider (MSP) is most often an information technology (IT) services provider that manages and assumes responsibility for providing a defined set of services to its clients either proactively or as the MSP (not the client) determines that services are needed.
Reflex Solution works on 24*7 managed services model. Our area of expertise extends and covers all aspects related to e-commerce, Cybersecurity, LMS, Robotics, website-app support and service desk.
Our key principles to run and manage the services effectively: -
Proactive monitoring and support to stay ahead of issues.
Know your issue is being handled by the expert that knows that topic best More uptime when issues are resolved quickly
Quicker response time as opposed to waiting on hold or waiting for your advisor to come out to your farm Innovative services with Kaizen techniques to be offered to clients.